Is the Body Interact app failing to load, or are you stuck on a blocked screen? This usually points to a firewall or network restriction at your institution. You’ll need to work with your IT team to ensure our domain is whitelisted.
To address this, please follow these steps:
1. Whitelist our domain
Ask your IT team to whitelist the domain:
bodyinteract.com
2. Share your institution’s public IP address
Email your public IP address to:
support@bodyinteract.com
We will whitelist it in our Web Application Firewall (WAF) to prevent access issues.
If preferred, we can work directly with your IT team. We’re happy to assist them in resolving the issue quickly
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